StolenID Search follow-up
February 1st, 2007A couple days ago I wrote about StolenID Search in my Computerworld blog. Since then I’ve noticed that I was a bit late in the game in analyzing this. Folks like Martin Mckeay, AndyITGuy, Dana Epp, and others heard about the service and have similar postings.
I even see that Scott Mitic, CEO of TrustedID, tried to address our concerns at the TrustedID blog. I’m still not on-board and I believe that many of the objections raised by myself and others are valid.
Here are a few of my still-lingering concerns:
First, the TrustedID blog posting seems to primarily focus on the initial search offering located at their homepage (http://stolenidsearch.com/). For instance, the post states that no data is retained from searches conducted at that page. But, if a user signs up for their monitoring service, the data *must* be kept; therefore, I see this as a red herring.
Secondly, Mr. Mitic states that entering your SSN or CC # in their search tool is safe because it is not accompanied by other identifiable information. To a certain extent, I can see his point on this—and this view is codified by many of the state breach notification laws which state that notification of a breach must occur only if you lose an identifying number along with the information needed to tie that number to a specific individual (i.e. CA SB 1386; AR SB 1167). However, Mr. Mitic doesn’t address the fact that, after the initial search, users are encouraged to sign-up for their service (which asks for an email address). As I stated in my Computerworld post, there are many ways to use an email address to find out the name (or other information) of its owner.
Thirdly, the TrustedID blog posting also mentions that their site is “built using the highest levels of security available on the Internet.” But then goes on to say that it is “not appropriate to explain details.” Again, I understand where he is coming from here but this does not address the concern. Some high level details are most certainly appropriate. I wouldn’t care about vendor products being used, patch levels, etc…, but it’s difficult to just accept that they use the “highest levels of security” without knowing what they consider as such.
Lastly, the blog posting addresses some concerns related to their site promoting a new style of phishing attack. I agree with Mr. Mitic’s statement that almost any successful site will generate copycats – but I don’t think that this is the primary concern. As stated by myself and others, security professionals have been training users for years to not blindly enter this information. By putting out a “legitimate” site that flies in the face of this advice, StolenID Search may be taking the industry a step back by desensitizing users and making them more susceptible to phishing ploys.
I believe that there are alternative ways for consumers to determine if their information has been compromised. Here is a short list taken from my initial Computerworld post.
- Sign up for a credit monitoring service (or just pull your credit report quarterly)
- Google it yourself. Don’t just rely on the standard Google query – use the deeper search methods typically referred to as Google hacking (for more info, check here, here, and here
- If you bank online, check your account daily
Let me know if you have additional suggestions, comments, or criticisms.
PS — while writing this, I also noticed that both Martin and Andy have updates (here and here, respectively).